Content Items
- How does Degreed gather metadata information on content?
- Why are users seeing a 'Oops. Something went wrong.' message when clicking on a link for content in Degreed?
- Why am I seeing message 'There was a problem loading the page' when opening a hosted PDF article?
- Why am I receiving a 'Popup blocked' error message when trying to access SCORM content? (Google Chrome)
- Why is a content's image not displaying on a content card when the content's link is copied from a pathway?
- Why do I see the error message 'Stream (classic) has been deprecated' when accessing a video link?
- Why is content available on a provider's website but not available in Degreed?
- Why am I not receiving a Verified completion for a Harvard lesson?
- I completed a LinkedIn Learning course but the duration recorded to my profile is incorrect
- I added a content item with the incorrect duration to my profile. How can this be corrected?
- I came across a piece of content that is not appropriate for a professional workplace and I would like to report it.
- Why am I seeing the error message 'You're not allowed to register for this training' when accessing a mandatory training?
- Why am I not able to like or dislike a content?
- When reviewing a PDF in Degreed I cannot close the panel at the right side
- Why do some videos on the Degreed platform have no sound?
- How can I find content related to a specific skill?
- Why am I seeing the error message 'Sorry this video does not exist' or 'We’re having a little trouble' when adding a video URL to Degreed?
- Why am I receiving the error message '404 Not Found' when accessing content in Degreed?
- Why can't I access my assessment due to cookies?
- Why is my SCORM course not loading?
- When including hyperlinks in a Post or Task, the hyperlink is displayed as a text
- How does content get endorsed, and how do I request for an item to become endorsed?
- Why am I unable to edit hosted content in the catalog?
- Why are my editable PDF's not displaying correctly?
- I accidentally marked content as completed. How do I reset it?
- Why do I not get points awarded when I complete a task?
- How much text will be displayed of a content item title in the Assignments page?
- How can I edit the details of events in my Collection?
- Why am I having issues taking a training that requires Adobe Flash Player?
- How can I download or print a hosted article?