Issue:
I completed a lesson from Harvard but I do not see the "Verified" green completion tag within Degreed.
Cause:
Harvard will only send completions for Topics (the entire Course) and does not provide completion data for Lessons.
Resolution:
Since we will only receive completions for Topics from Harvard, administrators have the following options to enable users receiving a completion for Harvard Lessons within Degreed:
- Enable the Mark as Complete option for Harvard content. This will allow users to manually mark Lessons as complete. Please contact the Degreed Support team if you want this setting enabled.
- With this setting enabled, users will still receive Verified completions for Harvard Topics.
- Upload a Completion File to add the Lesson completions.
- This method will add a Verified completion, while manually marking content as complete does not create a Verified completion.