Summary
Some clients are experiencing issues with hosted content in the Catalog. When uploading new content (articles or videos), they encounter an error message. In addition, some existing hosted content cannot be accessed.
Impact
Upload attempts may fail with the error: 'Sorry! There was a problem with the upload process.' Attempts to view existing hosted content may result in the error: 'We are still processing this new video for your browser. Try again later.'
Current Status
The issue has now been resolved.
Next Steps
We will provide an RCA, please keep an eye on this article for updates