Summary
Our team has resolved the issues that caused intermittent search delays and inconsistent results across the platform. Search functionality has been fully restored, and performance metrics have returned to normal levels.
We appreciate your patience while our engineers worked to resolve the incident. A Root Cause Analysis (RCA) will be shared soon to provide additional details about the underlying cause and preventive measures.
11/25/2025 2:28 PM UTC: Our team is still investigating reports of slow search response times and inconsistent search results. Our engineering team is actively working to identify the root cause. We will provide updates as we learn more.
11/25/2025 4:03 PM UTC: Our team has identified a potential cause for the issues and are actively looking to mitigate and fix the issue.
11/25/2025 4:26 PM UTC: Search performance continues to improve. Response times are faster and results are returning more consistently as we continue our remediation efforts.
11/25/2025 6:03 PM UTC: Search performance has substantially improved - queries are responding faster and more consistently than earlier today. The team is actively investigating the root cause to fully restore normal operations
11/25/2025 7:20 PM UTC: The issue is resolved