Issue Description:
On April 8th, 2026 at approximately 10 AM Eastern Time we began to receive reports of intermittent problems with search functionality.
Current Status:
Our engineers are aware of the issue and are actively working on mitigation efforts. Application stabilization efforts are underway and we will continue to work towards a resolution. As our teams identify a root-cause you may experience some of the symptoms listed below.
We will provide updates here and through our Status Page.
Search has been restored to full performance. Our team has completed the necessary mitigation steps and the system is stable. We will continue to monitor closely to ensure everything remains healthy. Thank you for your patience throughout this incident.
Resolved - 19:49 UTC: Search has been restored to full performance. Our team has completed the necessary mitigation steps and the system is stable. We will continue to monitor closely to ensure everything remains healthy. Thank you for your patience throughout this incident.
Update - 18:06 UTC: We are trending in the right direction as the team continues to implement various mitigation steps to stabilize the system and restore search to full performance. The issue is not yet fully resolved.
We appreciate your patience as we work through this and will provide another update shortly
Update - 17:11 UTC: We have implemented mitigation measures and our search infrastructure is showing improvement - we are trending in the right direction. However, the issue is not fully resolved. The team continues to work on stabilizing the system and restoring full performance. We will provide another update shortly.
Customer Impact:
Increased loading time during searches
Search functionality on the Discover page may not return results
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The Catalog in the Admin View may appear to be empty