Incident Summary
On December 11, 2024, some clients accessing LearnUpon content experienced an issue where clicking on content did not direct them to the correct content page. This issue was caused by a configuration error during a net migration process.
Resolution
Our engineering team quickly identified the root cause and implemented a hotfix to correct the configuration. This ensured the appropriate assemblies were included, restoring the expected behavior for LearnUpon content access.
Next Steps for Improvement
To prevent similar issues in the future, we are taking the following steps:
- Improved migration practices: Enhance the migration process to ensure all dependencies are thoroughly reviewed and included during similar transitions.
- Improving our refactor and testing strategies