This article applies to clients with an Academies and Content Marketplace (ACM) license prior to the October 2024 Major Product Release. If you are unsure if this applies to your organization, please contact your CX Representative.
You can add steps to Academy sections from the Overview tab of an academy.
To Add Steps to an Academy Section
- From the Admin View, select Academies from the left navigation menu.
- Locate the academy you want to add steps to.
- Click the Actions menu () next to the Academy.
- Click Edit Academy.
The Setup page displays. - Click Overview from the left navigation menu of the Academy setup page.
- Click a section to open it.
- Click Add Step and select an option from the dropdown menu.
- Marketplace Program: Select this option to add external programs from the Marketplace. If you don't see the program you want in the Marketplace, you can add it. To add a program to your Academy only, add the program to the Marketplace and mark it as "unavailable". Your new program will be featured in your Academy but will not be visible to users in the Marketplace.
- Custom Programs: Select this option to add or create a Custom Program created internally by your company. Find an existing Custom Program from the list to add or click New Program to create a new program. Only custom programs with a "Published" status appear in this list.
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Projects: Select this option to add projects.
- Enter the Title.
- Add a Description.
- Select a Due Date and Time.
- Optionally, you can add a requirement that a user must complete before completing the project, allow users to mark the step as skipped, or allow users to see projects submitted by their peers.
- Select a Submission Type.
- Add an attachment.
- Click Save Project.
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Event: Select this option to schedule a live event for participants to join.
- Enter the Title.
- Select a Date and Time.
- Enter the Meeting Link.
- Enter a Description.
- Optionally, you can add a requirement that a user must complete before completing the event or allow users to mark the step as skipped.
- Add an attachment.
- Click Save Event.
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Discussion: Select this option to create a space for participants to discuss a specific prompt.
- Enter the Title.
- Enter a Description.
- Select the Due Date and Time.
- Optionally, you can add a requirement that a user must complete before completing the discussion or allow users to mark the step as skipped.
- Click Save Discussion.
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Create your own content: Click this option to add content.
- Enter the Title.
- Enter a Description.
- Optionally, you can add a requirement that a user must complete before completing the content or allow users to mark the step as skipped.
- Add an attachment.
- Click Save Content.
If a custom program that is added to an academy is "restricted" versus "public", only users added to the custom program can access the content. If an Academy contains a restricted (not public) custom program, make sure any users added to the Academy have also been given access to the restricted custom program.