View Academy Reports (ACM Before October 2024)

This article applies to clients with an Academies and Content Marketplace (ACM) license prior to the October 2024 Major Product Release. If you are unsure if this applies to your organization, please contact your CX Representative.

You can monitor a user's progress with Academy Reports. 

To View Academy Reports

1. From the Admin View, select Academies from the left navigation menu.
2. Locate the academy you want to view reports for.
3. Click the Actions menu () next to the Academy name.
4. Click View Reports.
   The Reports page displays with the Participants tab open by default.
5. Click on a participant's name to see their Academy progress by section.
6. Click the (Expand) button to view a participant's progress on each section’s components. 
7. To view reports by section, click the Sections tab. 
8. Click on a section title to see each participant's progress. 
9. Click the (Expand) button to view reports on each section's components.
10. Click on a component title to see each participant's progress. 

You can also view reports from within your Academy. Open your Academy and click Reports from the left navigation menu of the Academy page.