Issue:
I am experiencing issues using the CredSpark functionality offered by Degreed. I cannot see some options in CredSpark that I should be seeing, like the option to embed links.
Cause:
There are two types of licenses: CredSpark and CredSpark+. CredSpark+ is an optional paid license that contains more features. You might not see the option that you expect because it is included in CredSpark+.
Resolution:
See CredSpark Integration | Degreed for information about the features available with a free or CredSpark+ license. CredSpark is responsible for turning on any CredSpark+ features.
Additional Note:
For detailed information about question types, reports, how scoring works, and email notifications, see the CredSpark Knowledge Base.