Issue:
I am unable to log in to a provider mobile app like Udemy, Pluralsight, Coursera, LinkedIn Learning, etc, using my organization login.
Cause:
If you're unable to log in to a provider mobile app using your organization's login credentials, there could be a few reasons why you're experiencing difficulties.
Resolution:
Here are some troubleshooting steps you can try:
- Double-check that you're entering the correct username and password associated with your organization's provider account. Ensure that there are no typos or errors in the login information
- Confirm with your organization's Learning and Development team or IT department that you have access to the provider's mobile app and that your account is active. They may need to troubleshoot any account-related issues on their end
- If none of the above steps resolve the issue, reach out to the provider support for further assistance. They may be able to provide specific guidance or troubleshoot any technical issues with your account or the app