Summary
As of August 1, 2025, we’ve identified an issue with the EU and US proxy server that is preventing certain reports from being successfully sent to external FTPs. If your reports rely on proxy.eu.degreed.com and proxy.degreed.com for external transmission, they may not be delivered as expected.
Update
The issue for both servers should now be resolved. All impacted reports impacted by this issue should have been successfully retransmitted.
Next Steps
No further action is required unless you notice a report is still missing. In which case, please open up a support ticket so we can troubleshoot further.