Issue:
I am unable to see the Insights tab on the Pathway I am viewing.
Cause:
The Pathway does not have an organization ID.
Resolution:
In order for the Insights tab to show on the Pathway, you must add an organization ID to it. To add the organization ID to the Pathway, you can:
- Set the pathway visibility to Visible to the Organization
- Set the pathway visibility to Visible to Specific Groups
- Edit the settings of the Pathway and select the Allow collaborators to publish this Pathway to the organization option.
- Add org-managed content to the Pathway.
Once a Pathway gets the organization ID, it never goes away. Therefore, you may still see insights on a private Pathway.
Additional Note:
The Insights tab shows to:
-
- The pathway collaborators
- Users who have View Organization Insights permission
- Users with the Manage Pathways permission