Issue: After adding a video URL to Degreed, I see the thumbnail showing the error message 'Sorry this video does not exist
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Why am I seeing the error message 'Sorry this video does not exist' or 'We’re having a little trouble' when adding a video URL to Degreed?
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How can I create learning content for my organization in Degreed?
Description: I am interested in creating content to share with my colleagues in Degreed. What is the process for doing -
How can I download or print a hosted article?
Description: I'm accessing an article that is hosted in Degreed. I'm trying to download it but I don't see an option to -
Why is a course I have completed not showing as complete in Degreed?
Issue: I have completed a course, but it is not marked as complete. Cause : There are some scenarios where a -
Why do I see a “Subscribe” message when accessing content to which I have a license?
Issue: When Degreed redirects me to a provider site, it is asking me to subscribe but I should have a license. Cause: -
Why am I unable to add course providers as free text to my profile?
Issue: When I am trying to add a course from either an accredited college/university or an informal provider, I am getting -
Why am I not able to like or dislike a content?
Issue: I am currently taking a content and would like to rate it, but I don't see the option to like or dislike it. -
Why am I receiving the error message 'We didn't find any results for ""' when searching for specific provider content?
Issue: When searching for content and filtering by a specific provider, I am getting the error message ' We didn't find