services available to assist with data queries and extract? Yes, services can be contracted to assist as needed. Contact
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Direct Data Connector Overview
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Degreed Open Library
organization’s unique learning goals. Expert-Driven : AI-assisted curation ensures content remains relevant and impactful -
Why is a content's image not displaying on a content card when the content's link is copied from a pathway?
more consistent experience across Degreed. This will also assist in its maintenance. Note you may need permission to add -
Why is a course that I completed months or years ago not showing as complete in Degreed?
Technical Consultation if they can bulk-process the list or assist you with it. -
How do I know if I have a license to access certain content providers?
internal Learning Team/Help Desk, who will be able to better assist you with this question as provider licenses are managed exclusively -
When searching for content using the Provider filter, why do I not see the content in the results even though I have a license for the provider?
p lease contact your internal learning team so they can assist you further. If you don't know who to contact, you can submit -
Submit a Support Request
You can submit a request for support by using the Contact Support button located in the footer of any Degreed Knowledge -
Profile FAQs
Contact your manager or your internal team for further assistance. Why do my daily and weekly digest emails suggest -
Support Escalation Guidelines
What is a Support Escalation? Can I Request Escalation for a Ticket? What are Valid Reasons for Escalating a Ticket -
Welcome to Degreed Technical Support
Who are We? What Do We Do? How Do I Contact Degreed Technical Support? Degreed Technical Support Hours of Operation