Measures to Support Accessibility Compatibility with Web Browsers and Assistive Technology Technical Specifications
205 results for "Technical Support" in All Categories
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Degreed Accessibility Statement
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Why do I get the error 'Unable to create or locate account' when I try to log in to Degreed?
Resolution: Create a ticket with Degreed Technical Support via this form: Submit a Ticket. Make sure to add your -
Why am I seeing a 4XX error when trying to access a content item?
a ticket with the Degreed Technical Support team," and report the issue to the Degreed Support Team who will forward it appropriately -
Why did I not receive the Weekly Digest email this week?
enabled, please contact the Degreed Technical Support team for assistance. The support team will review if the configurations -
Why do I get the error 'The email or password provided is incorrect' when I try to log in to Degreed?
accessing your account, create a ticket with Degreed Technical Support via this form: Submit a Ticket. Make sure to add your -
Degreed Meta
the problem to support by selecting Report a Problem from the item’s content card. Degreed Technical Support will review the -
The type of the content item is incorrect. Can this be fixed?
Degreed Technical Support, who will review it. If the item is active in your organization's catalog, the support team will -
The Completions Template
completion date. 20170314 ContentType Y - Supported content types include: Articles Videos Books Courses -
Why are videos not playing or playing slowly in Degreed?
it. This is something Degreed cannot assist, as we only support issues found inside Degreed The video is hosted in Degreed -
Why am I receiving the error message '404 Not Found' when accessing content in Degreed?
error persists, please submit a support ticket with the necessary information. Admin/Technical Admin: If the error persists