Sending Nudge Emails

Send nudge emails to remind learners to complete an academy or a custom program. You can send a nudge to an individual learner, all members of a cohort, or multiple learners for a specific step.

• To Send a Nudge Email for an Academy
• To Send a Nudge Email for an Academy in Bulk
• To Send a Nudge Email to a Cohort

To Send a Nudge Email for an Academy

1. From the side navigation menu in Degreed Admin, select Catalog > Academies.
   The Academies page displays.
2. Locate the academy you want to send a nudge email for.
3. Click the Actions menu () next to the Academy name.
4. Click View Reports.
   The Reports page displays with the Participants tab open by default.
5. Locate the user you want to send a nudge to and click Send Nudge.
   The Nudge Email Preview dialog box displays.

6. Enter your message to the user in the text field. 

   The subject line for the email contains the title of the academy. For example, "Subject: A note about the Academy: Product Design Academy".
7. Click Save Changes.
   A preview of the nudge email displays.
8. Click Send Nudge.
   The learner receives an email reminding them to complete the academy. 
If the academy uses cohorts, sending a nudge from the Participants page sends the email to all members of all cohorts in the academy. To send a nudge to only one cohort, use the Manage Cohorts page and send the nudge from the Members tab.

To Send a Nudge Email for an Academy in Bulk

1. From the side navigation menu in Degreed Admin, select Catalog > Academies.
   The Academies page displays.
2. Locate the academy you want to send a nudge email for.
3. Click the Actions menu () next to the Academy name.
4. Click View Reports.
   The Reports page displays with the Participants tab open by default.
5. Click the Sections tab.
6. Click the (Expand) button for the section you want to view.
7. Click on a step title. 
   The step information displays with each participant's progress.
8. Click Bulk Nudge.
   The Bulk Nudge dialog box displays.

9. Click Preview Email.
   The Nudge Email Preview dialog box displays.

   The subject line for the email contains the title of the academy. For example, "Subject: A note about the Academy: Product Design Academy".
10. Enter your message in the text field.
11. Click Save Changes.
    A preview of the nudge email displays.
12. Click Send Nudge.
    Learners receive an email reminding them to complete the academy.

To Send a Nudge Email to a Cohort

1. From the side navigation menu in Degreed Admin, select Catalog > Academies.
   The Academies page displays.
2. Locate the academy that contains the cohort.
3. Click the Actions menu () next to the academy.
4. Click Edit Academy.
   The Setup page displays.
5. Click Cohorts from the left navigation menu of the Academy setup page.
   The Cohorts page displays.
6. Click the cohort you want to notify.
7. Click the Members tab.
8. Click Bulk Nudge.
   The Bulk Nudge dialog box displays.
9. Click Preview Email.
10. Enter your message.
11. Click Save Changes.
12. Click Send Nudge.
    All members of the selected cohort receive the email.