Degreed Accessibility Statement
Degreed empowers users to discover, share, and track all their development, no matter how or where they learn. Degreed is committed to ensuring this same award-winning experience is available to those with disabilities or special accommodations. We are continually improving the user experience for everyone, and applying the relevant accessibility standards. Degreed strives to be fully conformant with Web Content Accessibility Guidelines (WCAG) 2.2 level AA standards in our Degreed web platform (the Degreed Web App) and mobile apps (the Degreed Mobile App for iOS, the Degreed Mobile App for Android, and the Degreed Microsoft Teams App).
Degreed takes the following measures to ensure accessibility of the Degreed Web App platform:
- Include accessibility throughout our internal policies and processes.
- Provide continual accessibility training for our staff.
- Assign clear accessibility targets and responsibilities.
Degreed is designed to be compatible with the latest versions of the following assistive technologies:
- NVDA and Firefox, Chrome, or Edge
- JAWS and Chrome, or Edge
- VoiceOver with Safari (MacOS and iOS)
- TalkBack with Chrome (Android)
Accessibility of Degreed relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards we use.
Despite our best efforts to ensure the accessibility of Degreed, there may be some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below.
Known Limitations for Degreed
- Learning content items: We cannot ensure the quality of titles and descriptions pulled in from 3rd parties or the content they link to.
- Learning content thumbnail images: Images associated with learning content items are considered decorative and therefore do not have text alternatives.
- User-generated content: We cannot ensure the quality of content generated by users of Degreed, however, we do strive to ensure that the quality of the tools used for generating that content conforms with Authoring Tool Accessibility Guidelines (ATAG) 2.0.
- Heading order: The Degreed platform is component-oriented and we currently do not dynamically change our component heading levels based on context.
Degreed Accessibility Bug Triage Process
We use a triage process to assess reported accessibility bugs in Degreed. Bugs affecting learners are given top priority, followed by those affecting managers, and lastly, those affecting admins. For more information on reported bugs, see Technical Support: Bug Reporting and Triage.
In addition to ensuring the accessibility of Degreed as stated above, we also make specific efforts to ensure the Degreed Mobile App is compatible with WCAG 2.2 standards.
The Degreed Mobile App is optimized for users without a physical keyboard on their device. If you use a physical keyboard with your mobile device, Degreed recommends taking advantage of the wider range of functionality available from your device's browser, rather than using the Degreed Mobile App.
Because Degreed functionality is superior for physical keyboard users in the browser, we do not test keyboard controls in the Degreed Mobile App.
We also make specific efforts to ensure the Degreed Microsoft Teams is compatible with WCAG 2.2 standards. The Degreed Microsoft Teams App complies with all stated Microsoft Teams supported devices, and mirrors the accessibility compatibility in the Degreed Web App.