This article applies to clients with an Academies and Content Marketplace (ACM) license prior to the October 2024 Major Product Release. If you are unsure if this applies to your organization, please contact your CX Representative.
If you are added as a Contributor on an Academy or Custom Program by an Admin, you may have permission to review projects, view academy reports, or edit Academies or Custom Programs.
To View the List of Academies and Custom Programs You Manage
- Click Manage from the left navigation menu.
The list of Academies and Custom Programs that you manage displays. - Click the Academy or Custom Program you want to manage.
- Depending on your permission, you can Review Projects, View Reports, Edit Academy, or Edit Custom Program.
Contributors cannot create or delete Academies and Custom Programs. Only Admins can create and delete Academies and Custom Programs. Additionally, Contributors to an Academy are not automatically assigned Contributor permissions in any embedded Custom Programs. Users must be added separately as a Contributor to any embedded Custom Programs.
Moderating Academy Discussions
- Click Manage from the left navigation menu.
The list of Academies and Custom Programs that you manage displays. - Click the Academy you want to manage.
- Click Preview Academy.
- Find your discussion and click View all submissions.
- Optionally, click Delete to delete a submission.
Contributors must be given permission to edit an Academy in order to moderate Academy Discussions.
Moderating Custom Program Discussions
- Click Manage from the left navigation menu.
The list of Academies and Custom Programs that you manage displays. - Click the Custom Program you want to manage.
- Click Preview Program.
- Find your discussion and click View all submissions.
- Optionally, click Delete to delete a submission.
Contributors must be given permission to edit a Custom Program in order to moderate Custom Program Discussions.