As a manager, you can cancel a user's request for a Marketplace Program if they requested one by mistake.
- If the user has not yet been pre-approved for the Marketplace Program, you can reject their request.
- If the user has been pre-approved for a Marketplace Program but has not yet paid for it, instruct them to remove the Marketplace Program from their plan.
- If the User has been approved for a Marketplace Program, and they’ve paid for it, instruct them to contact the provider for information about obtaining a refund.