What is a Support Escalation? Can I Request Escalation for a Ticket? What are Valid Reasons for Escalating a Ticket
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Support Escalation Guidelines
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Add Requirements to an Academy (ACM Before October 2024)
requirements. Can I add a requirement to an entire Academy? No, only sections and steps within an Academy can have requirements -
Welcome to Degreed Technical Support
guides in relation to technical issues in the platform, which can be especially beneficial for clients with robust Tier One technical -
The Content File Template
Skill Names NULL You can only associate one Skill per column. BEST PRACTICES You can add additional columns to -
Content, Pathway, and Plan Completions
Verified Completion Doesn't Display in My Collection? After you've waited at least 72 hours, you can submit a Support request